feat: github templates and db migration

.github/SUPPORT.md

@@ -0,0 +1,23 @@
+# Getting Help
+
+Thanks for using OpenCut! If you need help, here are your options:
+
+## Documentation
+- Check our [README](../README.md) for basic setup instructions
+- Review the [Contributing Guidelines](CONTRIBUTING.md) for development setup
+
+## Issues
+- **Bug reports**: Use the bug report template
+- **Feature requests**: Use the feature request template
+- **Questions**: Use GitHub Discussions for general questions
+
+## Community
+- Join our discussions on GitHub
+- Follow the [Code of Conduct](CODE_OF_CONDUCT.md)
+
+## Response Times
+- Issues are typically triaged within 2-3 business days
+- Feature requests may take longer to evaluate
+- Security issues are handled with priority
+
+We appreciate your patience and contributions to making OpenCut better!